TERMS AND CONDITIONS - STOCKISTS

TRADING TERMS AND CONDITIONS OF SUPPLY

Le Baci provides our services to you subject to the following terms, conditions, and provisions (“Terms and Conditions”). By placing orders to purchase products, you indicate that you understand and intend these Terms and Conditions to be the legal equivalent of a signed, written contract, and you accept and agree to be bound by these Terms and Conditions. Le Baci (Supplier) reserves the right to change these Terms and Conditions at any time for any reason.

Le Baci (supplier) supplies direct to the public as well as to a number of Australian stockists and Beauty Therapists.

All purchasing stockists agree that any purchases that they make together with the sale of Products will be governed by the terms and subject to the conditions contained herein;

Account Usage
Le Baci reserves the right to decline or deactivate any wholesale account and application at any time.
If a merchant is found to be using their stockist account solely for personal use (such as for their friends and family) the account may be immediately removed and invoiced for the discounts applied on previous orders.

Payment Terms
We offer Direct Bank Deposit.
Orders will be paid upfront through direct banking before they can be processed and shipped.

Minimum Ordering
There is no minimum order value.
However, to be classed as a stockist and receive wholesale pricing, a minimum annual total order of $500 is required.

Exclusivity
If you do not place a re-order within 6 months Le Baci will consider the stockist time to be lapsed and exclusivity will be void.

Shipping
Free shipping applies to all order of $200 excludes gst.
Although your shipment will likely go out sooner, please allow up to 3 business days for your order to be shipped or when payment has been received.
We use Australia Post as our preferred means of shipping. You will receive tracking details when your order ships.

Returns
Please inspect all shipments immediately upon arrival and contact us within 2 days of damaged, missing or defective shipments. Damaged merchandise may (at our discretion) either be replaced, discounted or credited.
If you contact us after the 2 days of receiving your shipment, we reserve the right to refuse replacement.
No returns are acceptable without Le Baci prior approval and delivery instructions for shipping.
Standard return Shipping 500g or 1k satchel (whichever meets the weight/volume requirements for the item/s) may be covered by Le Baci only if it is sent via prepaid satchel and you enclose the Original Receipt inside.

You’re Customer Returns
You are your customer’s first point of contact for any returns – we cannot deal with your customers as they did not purchase from us. Your returns policy applies to anything your customers buy from you – including any Le Baci stock. However, our returns policy applies for any stock you return to Le Baci that is defective or damaged during shipping from us to you ONLY. Please ensure you follow the return instructions above.

Sale & Promotions
Stockist – will be notified of customer seasonal promotions, available with opening seasonal orders only (can only be ordered once per season) so please stock up for the season.
Our Website - sales and promotional items are not available for wholesale ordering.

Pricing
All stockist prices shown are exclusive of GST.

Copyright and Images
If you would like to use any of our images for promotional purposes or on Instagram you MUST tag ‘Le Baci Organics Stockist’ with your business name beneath that so they know which stockist you are.

Privacy Policy
Any personal information that you provide to us including your name, address, telephone number and email address will be treated confidentially and will not be released, sold or rented to any entities or individuals outside of Le Baci. We may, however, list your store’s contact details in listed stockists on our website or to provide these details to potential customers upon request.

Feedback
We thrive on customer feedback. Customer observations, ideas and suggestions are where many of our products originated. We encourage you to point out areas that we can improve.

If you have any questions, please do not hesitate to contact us via sales@lebaci.com.au or phone 0423 253 329