Le Baci

  

         ---------------------    AUSTRALIA    ---------------------

 

  

 

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~  SHIPPING POLICY ~

Australia and International

 

AUSTRALIAN SHIPPING COST

FLAT RATE AUSTRALIA WIDE REGARDLESS OF SIZE

 

Orders are dispatched within 2 business days. and shipping times are estimated at between 3-5 business days depending on your location within Australia.

 

  • Le Baci does not take responsibility for products lost or stolen,  once Australia Post has marked your order as "DELIVERED", it is then out of our hands and your responsibility to request  a missing item investigation using your parcel tracking number.

$9.95 AUD

 

INTERNATIONAL SHIPPING COST

PLEASE EMAIL YOUR ORDER TO sales@lebaci.com.au

Email order details below.

If you have not received your order within the estimated delivery time, please email us on info@lebaci.com.au

 


 

~  HOW TO ORDER ~

AUSTRALIA ONLY: Simply click the "Add to cart" button, where you will be taken into our shopping cart, there you will be able to change product quantity, click the "Continue shopping" button or continue to check out with

  • Pay with credit / debit card. 

                      

                           OR

  • Pay with Pay Pal account

      

                             

If you would prefer to pay by direct bank deposit. Please email your order (as in International order Step 1 - 6).

 


 

INTERNATIONAL EMAIL ORDERS:

Please email your order with the following information to sales@lebaci.com.au

1. Email Subject "Email order"

2. Product descriptions and quantities

3. Full Name

4. Full Shipping Address

5. Email Address

6. Contact number

On receipt of your order, we will calculate total cost with shipping and VIP offer (if applicable) plus payment options within 24 hours. Please note that orders paid through direct bank deposit will not be posted until clearance from the bank (approximately 2-3 working days).

  • Le Baci does not take responsibility for products lost or stolen in transit, please advise when ordering if you would like insurance on your purchase.

~ RETURN POLICY ~


We believe in providing a fair and reasonable exchange policy to our customers if you are not satisfied. Unfortunately we cannot exchange or refund; Free, Clearance or Sale items.

Please advise Le Baci within 14 days of receipt of your order of any discrepancies. All returns must be made to Le Baci within 30 days of purchase for a full refund, less shipping costs. If 30% of the product has been used upon return, no refund or exchange can be given.

The customer is responsible for any shipping charges on returned goods unless the item(s) being returned are as a result of an error on behalf of Le Baci.


Guide to Returning Products


1. Email us at info@lebaci.com.au to discuss exchange of goods prior to returning products.

2. When returning goods, please keep proof of return in the event the parcel goes missing in transit.

3. Please return your product(s), along with your order number, name and contact details to:

 


LE BACI
Attention: Customer Service
17 ADDISON WAY
ROXBURGH PARK
VIC 3064



Once we receive your returned product(s), we will issue your replacement within 3-5 business days depending on your location within Australia.
 


 

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